Request Access

The portal allows you to request new access or make changes to existing access to HHS applications. Follow these steps to submit an access request:

Click Manage Access under Access Management on the Main Menu.

A list of available applications are listed on the Select Items screen. You can find for specific applications by using the search criteria on right panel.

  • To request changes to your access, select applications in the highlighted rows.
  • To request new access, select applications in the non-highlighted rows.
You can only select 15 items at a time. Additional items must be requested in a separate order.

On the Review Order screen, applications that require more information have Information Required in their row. Click on these links to provide more information.

Are you restoring access? Most applications will allow you start the restoration process through the portal. After you click Information Required, select the Restore option. If the restore option is not available, then you will need to contact your Supervisor and ask them to initiate the restoration process for you.

A green check mark appears in the row after the necessary information is entered.

You may also see additional items in your cart that you did not select. They items are dependent on another item and were added automatically. You cannot remove these items unless you remove their dependent items.

A message appears after you have provided the necessary information for each application. Read the message and click beside it to confirm you agree to its statement. Click Submit Order when you are ready.

If you are not ready to submit the request, you can leave the page and return later by clicking the shopping cart icon at the top right of the page. The cart will only maintain your selected items while you are in your current active session. If you sign out and sign back in, you will have to re-select your items.

A confirmation appears with your order number. You will receive an update to your order within 10 days. The system will send you an email and notify you on your Notifications page when your request has been updated. You can always check for updates t by selecting the My Orders link on the top right of any page in the portal.