Provisioner Tasks

Select a topic.

Step 1

Select Manage Tasks under Provisioning Tools on the Main Menu.

Step 2

Select Assigned to Me to view all tasks assigned to you.

Step 3

Select the Request Number in the row of the task you would like to complete.

Step 4

On the Review Request page, you can:

  • Select Complete to provision the access.
  • Select Reject to reject the access request.
  • Select Back if you are not ready to perform an action on the request.

Step 5

After you select Complete or Reject, a pop-up screen appears. You only need to add a note if you are rejecting the request. Click OK to complete the action.

The task will disappear from the list after it has been completed or rejected.

Step 1

Select Manage Tasks under Provisioning Tools on the Main Menu.

Step 2

In the row of the task that you would like to assign to yourself, select Assign to Me under Actions.

Step 1

Select Manage Tasks under Provisioning Tools on the Main Menu.

Step 2

In the row of the task that you would like to assign to someone, select Assign under Actions.

Step 3

Use the drop-down menu to select a provisioner, then select Assign.

Step 1

Select Manage Tasks under Provisioning Tools on the Main Menu.

Step 2

In the row of the task that you would like to reassign, select Reassign under Actions.

Step 3

Use the drop-down menu to select a provisioner, then select Assign.

Step 1

Select Manage Users under Provisioning Tools on the Main Menu.

Step 2

Enter search criteria in the fields provided and select Search.

Be sure to enter as much criteria as possible; the system will return an error if more than 100 results are found.

Step 3

When the search results appear, click on the last name of the user to view their information.

Step 1

Select Search Orders/Requests under Provisioning Tools on the Main Menu.

Step 2

To search for a request, enter search criteria in the fields provided and click Search.

Be sure to enter as much criteria as possible; the system will return an error if more than 100 results are found.

 Step 3

After the search results appear, click on the request number to view its details.

Step 1

Select Search Orders/Requests under Provisioning Tools on the Main Menu.

Step 2

To search for an order, change the search selection to Order.

Step 3

Enter the order number in the field provided and click Search.

Be sure to enter as much criteria as possible; the system will return an error if more than 100 results are found.

Step 4

When the search results appear, click on the order number to view the order details.

You can request new or modified access for a user to applications that you provision.

Step 1

Select Manage Users under Provisioning Tools on the Main Menu.

Step 2

Enter search criteria in the fields provided and select Search.

Be sure to enter as much criteria as possible; the system will return an error if more than 100 results are found.

Step 3

When the search results appear, click on the last name of the user to view their information.

Step 4

On their User Summary page, click Add/Modify Access.

Step 5

Select the access that you would like to add or modify for the user, then click Next.

Remember, items in highlighted rows show existing access. Items in non-highlighted rows show new access. Use the horizontal scrollbar to view the username for existing access, if needed.

Step 6

On the Select Items screen, click Information Required (if applicable) to provide additional data.

Step 7

When you have entered all of the information required, read and click beside the confirmation message, then click Submit Order.

You will receive an update to your request within 10 days. Look out for the update in your portal notifications on the Notifications pages and in your inbox.